Introduction
theMSAG ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.
theMSAG is operated by Dr. Dibah Jiva. For any privacy-related enquiries, please contact us at hello@themsag.com.
Information We Collect
We may collect the following types of information:
- Contact information: Name, email address, phone number when you submit a form or make a booking.
- Payment information: Payment details are processed securely through Stripe. We do not store your card details on our servers.
- Usage data: Information about how you use our website, including pages visited and time spent.
- Communications: Records of correspondence when you contact us via email or forms on our website.
How We Use Your Information
We use your information to:
- Provide and deliver the services you have requested.
- Process payments and send booking confirmations.
- Respond to your enquiries and provide support.
- Send relevant updates about services you have purchased (you can opt out at any time).
- Improve our website and services.
Data Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with:
- Payment processors: Stripe, for processing payments securely.
- Scheduling tools: Calendly, for booking management.
- Hosting providers: Vercel, for website hosting.
Data Security
We take appropriate measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All data transmission is encrypted using SSL/TLS.
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Object to or restrict processing of your data.
- Data portability.
To exercise any of these rights, please contact us at hello@themsag.com.
Cookies
Our website uses essential cookies to ensure proper functionality. We may also use analytics cookies to understand how visitors use our site. You can control cookie preferences through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact
If you have any questions about this Privacy Policy, please contact us at hello@themsag.com.